Worlds Video on Demand

Tamara · cheergyms.com Master Poster

Worlds Video on Demand

Tamara · cheergyms.com Master Poster

This is the link to find the registration form to watch Worlds.

Date: Thu Apr 24 7:42 PM, 2008

HELP! It charged my credit card but wouldnt give me a confirmation because my address wasn't matching my card! What do I do? Who do I call? Help!

Date: Thu Apr 24 7:49 PM, 2008

Anonymous wrote:

HELP! It charged my credit card but wouldnt give me a confirmation because my address wasn't matching my card! What do I do? Who do I call? Help!

I just purchased it today. It didn't give me a confirmation at all, but I logged out and logged back using my email address and password, it worked fine. Try that.

Tamara · cheergyms.com Master Poster

Apparently giving confirmation just isn't the IASF way. Here's the information they gave under the "Contact Us" tab:

IASF
6745 Lenox Center Court Suite 300
Memphis, TN 38115
800 829 6237

Worlds Watcher · GURU

Anonymous wrote:

Anonymous wrote:

HELP! It charged my credit card but wouldnt give me a confirmation because my address wasn't matching my card! What do I do? Who do I call? Help!

I just purchased it today. It didn't give me a confirmation at all, but I logged out and logged back using my email address and password, it worked fine. Try that.

IASF: 800 829 6237
My login doesn't work and I gave them my credit card! I guess I have to try and call! This is the most unprofessional login/purchasing system I have ever seen.

Tamara · cheergyms.com Master Poster

Worlds Watcher wrote:
IASF: 800 829 6237
My login doesn't work and I gave them my credit card! I guess I have to try and call! This is the most unprofessional login/purchasing system I have ever seen.

Ack, no!!! It still doesn't work!?! But it's in two days!! Panic is setting in!!

Date: Thu Apr 24 9:34 PM, 2008

yeah it's kinda weird. no confirmation or anything. after i paid and logged in, the page just has the same info about watching the video and then underneath it says log in on the 26th to start viewing, so im assuming that means it works?

Worlds Watcher · GURU

Anonymous wrote:

yeah it's kinda weird. no confirmation or anything. after i paid and logged in, the page just has the same info about watching the video and then underneath it says log in on the 26th to start viewing, so im assuming that means it works?

You got further than I did. It keeps saying my login isn't correct. When I signed up I could have written my email wrong or my password wrong. Because they didn't ask me to type it in again, who knows what I may have typed. Looks like I may have to register again and pay for it again. Yikes.

Date: Thu Apr 24 10:09 PM, 2008

yeah i thought it was weird that they didnt ask me to re-type my password or email when i was registering. at least its only $10, which is pretty good for being able to watch all 3 venues for a year. you should try to call first though

Date: Fri Apr 25 7:03 AM, 2008

I signed up today and received a confirmation. Just to be sure, I logged in. Looks like its working fine. Hopefully, no glitches during the actual video feeds.

Date: Fri Apr 25 8:20 AM, 2008

when you put in your information what did it say and how long did it take to get a email with your info.

Date: Fri Apr 25 8:23 AM, 2008

SOME ONE PLEASE TELL ME HOW TO DO IT STEP BY STEP its not working!!!!

Date: Fri Apr 25 8:30 AM, 2008

Anonymous wrote:

when you put in your information what did it say and how long did it take to get a email with your info.

My confirmation was in small print at the top of the page after I hit the submit button. I didn't receive an email with my info. On the right side of the page where it says login, I just entered my info there, and the login worked, so I'm assuming I'm good for tomorrow.

Date: Fri Apr 25 8:37 AM, 2008

Anonymous wrote:

SOME ONE PLEASE TELL ME HOW TO DO IT STEP BY STEP its not working!!!!

It was just a 2 step process (3 if you count logging in).

I entered my info on this page

https://secure.infinitydesign.net/virtual/iasfworlds.org/www/worlds/video/register.php

Next page asked for my payment info. Submit after payment info is entered.
Confirmation came after payment was accepted on that page.

3rd step was my test run of logging in. It was pretty straight forward. I just did it this morning, so maybe some of the problems that previous posters were having have been ironed out now. I didn't find anything confusing whatsoever about the process and I am by no means a very computer literate person.

Date: Fri Apr 25 9:03 AM, 2008

Thank you for your help. I tried yesterday and it would not work. Today it worked. I bet they were tired of phone calls.

Date: Fri Apr 25 10:39 AM, 2008

It's letting me logon just fine, but it is telling me I still need to order the video even though it has charged my credit card! I'm still at a loss confused

Date: Fri Apr 25 10:34 PM, 2008

Anonymous wrote:

It's letting me logon just fine, but it is telling me I still need to order the video even though it has charged my credit card! I'm still at a loss

Did you try logging in on the right-hand side under "Worlds Video on Demand?" That seems to work for me so far. I hope it works tomorrow.

Tamara · cheergyms.com Master Poster

Anonymous wrote:
It's letting me logon just fine, but it is telling me I still need to order the video even though it has charged my credit card! I'm still at a loss

I'd try calling them. They actually answered the phone today, but the lady couldn't answer the question...hopefully you'll have better luck.

Date: Sat Apr 26 3:51 AM, 2008

i have bought the thing twice i log it and it still tells me to purchase it! This is crazy why is it not working!