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Post Info TOPIC: a parent question
Anonymous

Date:
a parent question


how does a parent handle a complaint and not feel like they are being a "typical cheer parent" for lack of a better term

so you have a couple of situations you are at your whit ends but you've tried to handle it the right way take the gyms word after they answer you something else comes up and you try not to complain but then you just feel like you cant take it anymore and your stuck between a rock and a hard place

honestly im talking about the true parent who doesnt complain
so what do you do do you what you think is right and go with your concern and the wonder if they will say if your not happy leave - how professional is that dont you think they would want to work with you and that shouldnt be the first word out of their mouths
or do you sit back an say nothing knowing that you may have a legit concern

my fbest riend and I have our girls on the same cheer team she is one of those moms who just is sooooooo easy going and supportive got a good kid not feeling to cool about things and that was what she was told now shes like ok with how things ironed out im mad for her i want to march in there and ask them what are you thinking  maybe im too close to the situation but really how do we parents voice stuff without these kinds of reactions

if i was told that i take my kid and get my money back n go somewhere else  seriously im mad for her and any other parent who cant say when something is wrong

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Anonymous

Date:

Depends on the complaint.



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Anonymous

Date:

I was thinking the same thing, the post never mentions what the complaint is.  Maybe it's justified, maybe not? 

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Veteran Member

Status: Offline
Posts: 38
Date:

Again depends on the complaint,but if its a legitiment concern and your told to take or leave then your at the wrong gym!You are paying alot of money and should be happy.

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Anonymous

Date:

I just had my all american post taken off because they like to hide complaints
and i have questioned it 2 or 3 time directly to the owners (complaints what complaints) lol  .....Pooof  gone

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Anonymous

Date:

Anonymous wrote:

I just had my all american post taken off because they like to hide complaints
and i have questioned it 2 or 3 time directly to the owners (complaints what complaints) lol  .....Pooof  gone




Poof GONE!  Seems to be a trend here



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Anonymous

Date:

I have to say that I recently was a mom with some questions and concerns and kind of kept quiet to myself until I had enough.  So I was just going to pull my daughter from the program without really giving the gym owners a chance to explain their position on things.  So both my husband and I went into the office and met with them. I encourage all parents to just go to their gym owners no matter how trivial you may think it is.  Believe me they have heard it all and will help you feel better about things.  Sometimes what seems like the grandest problem is really a small issue or maybe just a honest misunderstanding.  You will know in your heart if they are being truthful to you or just blowing you off. I love that I was able to work out a problem with the owners and feel so much at more ease that they understand my concerns and I undersatnd how they handle things.  Simple communication is the key.
All I can say to any parent, is take the time to go in and speak to them. I almost made a huge mistake by pulling my daughter from a gym she is starting to feel like home, because I was holding in my concerns.  They are not mind readers and neither are we parents. We have the absolute right to ask questions, express our concerns and expect a suitable responses. They owe that much to you.BUT in the same token, what I learned is that they have their way of handling things that just may need to be explained.

I am proud to say that I am a parent of UNIVERSITY CHEER FORCE and I am as equally proud to say that, the owners there handle themselves very well with conflicts. I don't know what gym the person is from that post the thread, but if they told me to just take my kid some place else, I wouldn't cry over spilt milk that means maybe they are not equipped to handle conflict and I wouldn't want to be part of an orginization like that!

GO FORCE


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Member

Status: Offline
Posts: 16
Date:

I am proud to say that I am also a happy UCF parent! 

My advice to the original post is that you should talk about your concerns.  As an ex-coach just make sure your timing is right!  Maybe drop them an email letting them know you need to talk to them and schedule a time to chat.  I can tell you that getting blind sided right before practice or as you are trying to get home is not the best time.

Although if your concern is about your child's placement in a formation, stunt or tumbling pass I would not say anything and just watch a little closer.  Let the coaches make those decisions.

If they tell you to take your kid and go somewhere else I suggest you take their advice and run, they should hear you out and explain their position regardless.

Best wishes! 

-- Edited by just a mom at 18:43, 2007-11-08

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"Whether you think you can or think you can't, either way your right"
Anonymous

Date:

If you have been at you gym for a while you should know how they treat parents' cocerns that are legit- respectfully hopefully -however, my previous gym did not and they would label parents as "drama or problem parents" - most concerns were legit not trying to tell the owners or coaches how to do their job-- needless to say they would retaliate against the cheerleaders until any parent that did not agree with them were gone! 
If it is a true problem where children or parents are being hurt either emotionally or financially go with your instinct- deep down you know what the results will be- are you prepared to deal with them? 

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